Saturday, November 23, 2013

VA Call Center Marketing Scam Alert

FRAUD ALERT: Veterans should be aware of a marketing scam targeting callers trying to reach the Department of Veterans Affairs (VA) National Call Center or GI Bill Call Center. A marketing company has established two fraudulent numbers that differ from the two official VA call center numbers by one digit. If the fraudulent number is dialed by mistake, the answering party will offer a gift card and try to obtain personal and financial information, including credit card information, from the caller. The answering party may even transfer the caller to the VA after the caller's information is obtained. Note that VA never asks for credit card information during a telephone exchange. The numbers to be avoided are: 800-872-1000 (the VA National Call Center number is 800-827-1000) 888-442-4511 (the VA GI Bill Call Center number is 888-442-4551) VA has notified law enforcement authorities to address this situation, and will provide additional information and guidance as necessary.

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 Sean Eagan


 Life Member VFW NY Post 53
 American Cold War Veterans, Inc.
Web: http://americancoldwarvets.org/
Blog: Cold War Veterans Blog
Email: Sean.Eagan@gmail.com
Phone:  716 720-4000 
Network: My Fast Pitch! Profile
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